Dental Office Administration

Based on Sandie's widely taught textbook on Dental Office Administration, this course covers not only Basics of Dentistry but also imparts important Knowledge and Skills required for Dental Office Administration.

1

DOA S1 Dental Receptionist
- DOA S1 Dental Receptionist
- DOA Q1 Dental Receptionist
2

DOA S2 Pt. Communications
- DOA S2 Pt. Communications
- DOA Q2 Patient Communications
3

DOA S3 The Write Stuff
- DOA S3 The Write Stuff
- DOA Q3 The Write Stuff
4

DOA S4 Dental Terminology
- DOA S4 Dental Terminology
- DOA Q4 Dental Terminology
5

DOA S5 Oral Anatomy
- DOA S5 Oral Anatomy
- DOA Q5 Oral Anatomy
6

DOA S6 Tooth Numbering Systems
- DOA S6 Tooth Numbering Systems
- DOA Q6 Tooth Numbering Systems
7

DOA S7 Preventive Dentistry - Oral Pathology
- DOA S7 Preventive Dentistry - Oral Pathology
- DOA Q7 Preventive Dentistry - Oral Pathology
8

DOA S8 Dental Pharmacology
- DOA S8 Dental Pharmacology
- DOA Q8 Dental Pharmacology
9

DOA S9 The Dental Chart
- DOA S9 The Dental Chart
- DOA Q9 The Dental Chart
10

DOA S10 (Dental Records Management) & S11 (Privacy)
- DOA S10 (Dental Records Management) & S11 (Privacy)
- DOA Q10 Dental Records Management
- DOA Q11 Patient Privacy
11

DOA S12 Dental Insurance
- DOA S12 Dental Insurance
- DOA Q12 Dental Insurance
12

DOA S13 - Effective Appointment Scheduling
- DOA S13 - Effective Appointment Scheduling
- DOA Q13 - Effective Appointment Scheduling
13

DOA S14 - Effective Telephone Techniques
- DOA S14 - Effective Telephone Techniques
- DOA Q14 - Effective Telephone Techniques
14

DOA S15 - Continuing Care Systems
- DOA S15 - Continuing Care Systems
- DOA Q15 - Continuing Care Systems
15

DOA S16 - 20 Banking
- DOA S16 - 20 Banking
- DOA S16 - Q20 Banking
16

DOA S17 - 23 The Job Search
- DOA S17 The Job Search Final Chapter
- DOA S17 - 23 The Job Search

Dental Consultant (late)

Sandie Baillargeon

Sandie (1956-2022) was an authority on increasing the effectiveness of dental business systems. She was the author of textbooks on Dental Office Administration and was the owner/operator of Dental Office Consulting Services (DOCS), which specialized in dental business planning, staff development, consulting and continuing education seminars. She created the first Certificate Course in Dental Practice Management at the University of Toronto and had lectured at dental faculties across North America. She also had articles published in the Journal of the Canadian Dental Association, Oral Health Magazine, Dentaltown (US), Oral Health, and many more. After her passing in 2022, her signature courses on Dental Practice Management, Dental Treatment Coordination and Dental Office Administration, that were then provided through DOCS were acquired by CIDE and are being made available to Canadian Dental Professionals after necessary revisions and updates.

Dental Office Administration

Based on Sandie's widely taught textbook on Dental Office Administration, this course covers not only Basics of Dentistry but also imparts important Knowledge and Skills required for Dental Office Administration.

Course curriculum

DOA S1 Dental Receptionist

DOA S2 Pt. Communications

DOA S3 The Write Stuff

DOA S4 Dental Terminology

DOA S5 Oral Anatomy

DOA S6 Tooth Numbering Systems

DOA S7 Preventive Dentistry - Oral Pathology

DOA S8 Dental Pharmacology

DOA S9 The Dental Chart

DOA S10 (Dental Records Management) & S11 (Privacy)

DOA S12 Dental Insurance

DOA S13 - Effective Appointment Scheduling

DOA S14 - Effective Telephone Techniques

DOA S15 - Continuing Care Systems

DOA S16 - 20 Banking

DOA S17 - 23 The Job Search

Instructor(s)

Dental Consultant (late)

Sandie Baillargeon

Coming soon!

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